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American customer satisfaction index: McDonald's restaurants in the United States 2000-2018

American customer satisfaction index scores of McDonald's restaurants in the United States from 2000 to 2018

The data displays the American customer satisfaction index scores of McDonald's restaurants in the U.S. from 2000 to 2018. McDonald's ACSI score was 69 in 2018.

The limited-service restaurant industry was not measured in 2004. McDonald's McDonald’s, which is headquartered in Oak Brook, Illinois, is the world’s biggest quick-service restaurant chain. The company is publicly traded and generated more than 22 billion USD in revenue in its 2017 fiscal year. Almost two thirds of that revenue was generated through company-operated restaurants (12.

2000 59
2001 62
2002 61
2003 64
2005 62
2006 63
2007 64
2008 69
2009 70
2010 67
2011 72
2012 73
2013 73
2014 71
2015 67
2016 69
2017 69
2018 69