The data displays the service attributes in McDonald's drive-thrus in the U.S. as of July 2017. During the survey, an employee said "thank you" while serving a customer in 83.2% of McDonald's drive-thrus.
Thank you | 83.2 |
Eye contact | 82.1 |
Pleasant demeanor | 79.3 |
Smile | 67 |
Please | 34.6 |
None of the above | 1.7 |