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Service attributes in McDonald's drive-thrus in the United States as of July 2017

Service attributes in McDonald's drive-thrus in the United States as of July 2017

The data displays the service attributes in McDonald's drive-thrus in the U.S. as of July 2017. During the survey, an employee said "thank you" while serving a customer in 83.2% of McDonald's drive-thrus.

Thank you 83.2
Eye contact 82.1
Pleasant demeanor 79.3
Smile 67
Please 34.6
None of the above 1.7