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Service attributes of Starbucks drive-thrus in the United States as of July 2017

Service attributes of Starbucks drive-thrus in the United States as of July 2017

The data displays the service attributes in Starbucks drive-thrus in the U.S. as of July 2017. During the survey, at 88% of the visits to a Starbucks drive-thru an employee said 'thank you'.

Thank you 88
Eye contact 88
Pleasant demeanor 86.8
Smile 77.8
Please 43.1
None of the above 1.8