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Service attributes in Wendy's drive-thrus in the United States as of July 2017

This statistic shows the service attributes in Wendy's drive-thrus in the United States as of July 2017. During the survey, an employee said "thank you" while serving a customer in 80.6 percent of Wendy's drive-thrus.

Eye contact	84.2
Thank you	80.6
Pleasant demeanor	78.8
Smile	64.8
Please	33.3
None of the above	2.4

Service attributes in Wendy's drive-thrus in the United States as of July 2017

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