The data displays the most important attributes for beauty and personal care online shoppers in the U.S. The October 2016 survey revealed that free shipping was very important to 68% of online beauty shoppers.
The best prices | 72 | 23 | 3 | 2 |
Free shipping | 68 | 26 | 4 | 2 |
Site security | 68 | 21 | 7 | 3 |
Free returns | 67 | 24 | 7 | 3 |
Special promotions | 54 | 36 | 7 | 2 |
Favorite products | 50 | 38 | 8 | 4 |
Ease of navigating the site | 46 | 39 | 11 | 4 |
Free samples | 45 | 32 | 16 | 7 |
Loyalty points program | 31 | 36 | 20 | 12 |
Peer review and endorsements | 25 | 39 | 24 | 12 |
New products | 24 | 50 | 20 | 7 |
Interesting content | 14 | 35 | 30 | 21 |
Interactivity | 9 | 22 | 31 | 38 |
Monthly replenishment | 8 | 16 | 23 | 53 |