Consumer Goods » Cosmetics & Personal Care Products » Ulta Beauty | Health and beauty: consumer reasons for shopping at Sephora and Ulta U.S. 2016

Reasons U.S. consumers shop for cosmetics at Sephora and Ulta in 2016, by retailer

Reasons for shopping at Sephora and Ulta for health and beauty aids (HBA) in the United States as of November 2016, by retailer

Reasons for shopping at Sephora and Ulta for health and beauty aids (HBA) in the U.S. as of November 2016, by retailer. While 58% of respondents reported that they shopped at Ulta because of the promotions, only 32.9% of Sephora customers attributed their patronage to promotions.

Selection 76.6 65.4
Quality 60.1 74.5
Promotions 58 32.9
Price 52.7 32
Location 51.2 24.9
Brands Available 46.2 52.1
Frequent Shopper Card 30.6 21
Unique Products 26.2 26.7
Service 23.4 32.3
Store Appearance 20 17.4
Trustworthy Retailer 18.9 28.3
Knowledgeable Sales People 16.2 16
Store Layout 14.4 13.2
Easy to Navigate Website 13.8 20
Store Experience 11.9 18