The data displays the share of Co-operative bank customers who use various banking channels and communication methods in order to interact with their main bank in the UK as of 2015. In that year, 59% of respondents resorted to online banking to communicate with their main bank, and further 39% visited the branch.
Online | 59 |
Visit a branch | 39 |
Telephone | 32 |
Mobile app | 11 |
Other | 8 |
None of these | 7 |
Don't know | 3 |