Consumer Goods » Food, Beverages & Tobacco » The Co-operative Group | Complaints against the Co-operative Bank in UK 2017

Complaints against the Co-operative Bank plc filed in the United Kingdom in H1 2017

Total number of customer complaints against the Co-operative Bank plc submitted in the United Kingdom as of first half of 2017, by product type (per 1,000)

The data describes the number of complaints received by the Financial Conduct Authority (FCA) regarding the financial products of the Co-operative Bank in the UK in the first half of 2017. 183.6 complaints out of every one thousand policies in force regarding the Insurance & pure protection services offered by the Co-operative Bank were filed with FCA in that time.

General Insurance & Pure Protection (per 1,000 policies in force) 183.6
Investments (per 1,000 client accounts) 136.8
Home Finance (per 1,000 balances outstanding) 14.7
Banking & Credit Cards (per 1,000 accounts) 3.2

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