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Unpleasant experiences with couponing in China in 2011

Unpleasant couponing-user experiences in China in 2011

The data displays the main unpleasant experiences users had with couponing in China in 2011. At this time, 12.4% of couponing users in China complained that the issuing website did not fulfil their part of the agreement following purchase.

False online description of the product/service agreement	71.6
Bad service	40.3
Long delivery time	28.6
Intentional provision of false information	21.7
Provider refused to provide appropriate services	21.1
Goods lost or damaged during shipping/delivery	15.3
Failure of coupon-issuing party to fulfil agreement	12.4

Unpleasant experiences with couponing in China in 2011

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