The data describes the leading e-commerce retailers in Brazil based on net promoter score (NPS) in 2017. The online shopping platform Netshoes ranked first, with a net promoter score of 68 points, followed by Submarino with a NPS of 59. Other Net Promoter Score measurements of leading Brazilian e-retailers are available here.
Netshoes | 68 |
Submarino | 59 |
Americanas.com | 57 |
Amazon | 56 |
Walmart | 53 |
Saraiva | 51 |
Ponto Frio | 50 |
Extra.com | 49 |
Magazine Luiza | 49 |
Dafiti | 46 |
Casas Bahia | 43 |
FNAC | 19 |