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Brazil: Net Promoter Score of online shopping portals 2017

Net Promoter Score of selected online shopping portals in Brazil in 2017

The data describes the net promoter score (NPS) of selected online shopping portals in Brazil as of October 2017. The e-commerce platform Netshoes ranked first, with a net promoter score of nearly 75.8 points, followed by Kabum with a NPS of 75. Other Net Promoter Score measurements of leading Brazilian e-retailers are available here.

Netshoes 75.77
Kabum 75
Saraiva 70.63
Centauro 69.72
Fnac 68.29
Sephora 68.18
Beleza na Web 67.57
Zattini 67.4
Tricae 66.23
Submarino 66.01
Americanas 65.39
Magazine Luiza 64.86
Mercado Livre 64.67
Dafiti 62.58
Walmart 62.14
Amazon 61.15
Marisa 59.75
C&A 58.43
Lojas Renner 57.23
Decolar 52.8
OLX 49.48
Aliexpress 42.89
Ebay 40
Alibaba 30

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