The data describes the net promoter score (NPS) of the online shopping portal eBay in Brazil in 2016 and 2017. In 2017, eBay had a net promoter score of 40 points, down from around 46.2 points a year earlier. Other Net Promoter Score measurements of leading Brazilian e-retailers are available here.
2016 | 46.23 |
2017 | 40 |