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U.S. online vs. in-person shopping preferences 2017, by product category

Online vs. in-store shopping preferences of consumers in the United States as of February 2017, by product category

The data depicts online versus in-person shopping preferences of shoppers in the U.S., sorted by product category. During a February 2017 survey, it was found that 69% of U.S. shoppers preferred to make electronics purchases in person.

Automotive 88 12
Major appliances 85 15
Tools/hardware 77 23
Jewelry 71 29
Electronics 69 31
Kitchen & bath 69 31
Apparel/footwear 68 32
Kitchenware 68 32
Small appliance 66 34
Office stationary 64 36
Tablets/smartphones 61 39
Computers 60 40
Cameras/accessories 57 43
Entertainment 48 52
Toys & games 48 52
Books 38 62