The data shows the most important factors when shopping for a product online according to shoppers in the U.S. During the August 2017 survey, 80% of respondents cited the price as very or somewhat important.
Price | 80 |
Easy product search capabilities | 78 |
Site performance (i.e. speed of page load) | 76 |
Intuitive site navigation (i.e., easy to find what I am looking for?) | 75 |
Speed of checkout | 75 |
Customer product reviews | 72 |
Visually pleasing site (i.e., website design/layout, visually appealing, product imagery, interactive) | 69 |
Relevant product recommendations | 60 |