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Leading shopping-related activities via mobile phone in the United States 2017

Percentage of consumers in the United States who use their mobile phone for shopping related activities as of June 2017

The data describes the mobile phone usage for shopping-related activities of consumers in the U.S. During the December 2017 survey, it was found that 56% of respondents had used their phone to check store inventory.

Bought something online or through a mobile app and picked it up in store 45
Bought sth online or through a mobile app and picked up curbside (did not enter store) 37
Bought sth online or through a mobile app & returned it to the store for refund or exchange 35
Bought sth in store & cashier had access to my online account info 39
Used coupons or discounts from my mobile phone or app to make a purchase in store 63
Used my mobile phone while in store to compare prices of items 61
Used my mobile phone while in store to compare reviews of items 62
Used a mobile phone to check store inventory 56