The data displays the American Customer Satisfaction Index (ACSI) score of customer satisfaction with the website of eBay.com from 2000 to 2017. In 2017 the customer satisfaction score with the online retailer and auction site was 81 out of 100 index points.
2000 | 80 |
2001 | 82 |
2002 | 82 |
2003 | 84 |
2004 | 80 |
2005 | 81 |
2006 | 80 |
2007 | 81 |
2008 | 78 |
2009 | 79 |
2010 | 81 |
2011 | 81 |
2012 | 83 |
2013 | 80 |
2014 | 79 |
2015 | 75 |
2016 | 81 |
2017 | 81 |