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ACSI - U.S. customer satisfaction with eBay as of 2017

U.S. customer satisfaction with eBay Inc. from 2000 to 2017 (index score)

The data displays the American Customer Satisfaction Index (ACSI) score of customer satisfaction with the website of eBay.com from 2000 to 2017. In 2017 the customer satisfaction score with the online retailer and auction site was 81 out of 100 index points.

2000 80
2001 82
2002 82
2003 84
2004 80
2005 81
2006 80
2007 81
2008 78
2009 79
2010 81
2011 81
2012 83
2013 80
2014 79
2015 75
2016 81
2017 81