Internet » Digital Payments » Cashless payments in the United States | Bank channels used for account-to-account transfer in the U.S. 2017

Bank channels used for account-to-account transfer in the United States 2017

Bank channels used when making a transfer between accounts in the United States in 2017
Created with Highcharts 5.0.14464623231414553333222211Online, through an automated portalIn-person with a bank tellerNot applicableAt an ATMIn person with a branch managerOver the phone, with an automated answering systemOver the phone, speaking with a live personOnline, collaborating with a live personThrough traditional mail correspondence05101520253035404550

The data describes the bank channels used when making a transfer between accounts in the U.S. in 2017. During the survey period, it was found that 46% of the respondents preferred to perform account-to-account transfers online, through an automated portal.

Online, through an automated portal 46
In-person with a bank teller 23
Not applicable 14
At an ATM 5
In person with a branch manager 3
Over the phone, with an automated answering system 3
Over the phone, speaking with a live person 2
Online, collaborating with a live person 2
Through traditional mail correspondence 1