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Bank channels used for account-to-account transfer in the United States 2017

Bank channels used when making a transfer between accounts in the United States in 2017

The data describes the bank channels used when making a transfer between accounts in the U.S. in 2017. During the survey period, it was found that 46% of the respondents preferred to perform account-to-account transfers online, through an automated portal.

Online, through an automated portal 46
In-person with a bank teller 23
Not applicable 14
At an ATM 5
In person with a branch manager 3
Over the phone, with an automated answering system 3
Over the phone, speaking with a live person 2
Online, collaborating with a live person 2
Through traditional mail correspondence 1