Internet » Digital Payments » Contactless payments UK | Consumer trust in mobile wallets by brand 2015-2017

Smartphone owner trust in wallet apps in the UK 2015-2017, by brand

Brands which smartphone owners would trust a mobile wallet app from in the United Kingdom from September 2015 to February 2017

The data displays the amount of trust individual brands inspire in smartphone owners in relation to mobile wallets in the UK from September 2015 to February 2017. The graph suggests that in almost all brands the level of trust in mobile wallets has gone down, even in payment giants such as PayPal, MasterCard and Visa. PayPal have seen their trust levels by respondents go from 41% in September 2015 to 39% in February 2017.

PayPal	41	40	43	39
My own bank	36	36	39	32
Visa	29	33	33	26
Mastercard	27	27	32	25
Aplle	24	25	26	24
Amazon	20	21	20	18
Google	16	17	18	17
Samsung	13	13	14	13
O2	13	12	13	11
Tesco	11	14	13	11
EE	9	11	9	10
Nectar	13	15	12	10
Vodafone	9	11	7	9
BT		10	8	8
John Lewis	10	11	10	8
Sainsbury's	11	12	10	8
None of these	17	17	20	21

Smartphone owner trust in wallet apps in the UK 2015-2017, by brand

StatInvestor