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Canada: inconvenience of e-wallet experiences 2017

Leading aspects of e-wallet experiences which Canadian users find inconvenient as of April 2017

The data displays the leading aspects of e-wallet experiences which Canadian users find inconvenient as of April 2017. The results show that 51% of respondents were either unable to make a payment successfully with their e-wallet or the option was not available, and 33% of Canadians said that they found it easier to use contactless cards.

Not able to make a payment successfully with e-wallet / option wasn't available 51
Having to get the app ready for purchases 45
Easier to just use contactless cards 33
The e-wallet is frequently unable to complete my payment 22
Managing cards on the e-wallet 11
Don't know / prefer not to answer 3