The data displays the leading aspects of e-wallet experiences which Canadian users find inconvenient as of April 2017. The results show that 51% of respondents were either unable to make a payment successfully with their e-wallet or the option was not available, and 33% of Canadians said that they found it easier to use contactless cards.
Not able to make a payment successfully with e-wallet / option wasn't available | 51 |
Having to get the app ready for purchases | 45 |
Easier to just use contactless cards | 33 |
The e-wallet is frequently unable to complete my payment | 22 |
Managing cards on the e-wallet | 11 |
Don't know / prefer not to answer | 3 |