The data describes the frequency with which Amazon and other digital retailers meet delivery speed expectations of internet users in the U.S. as of February 2018. During the survey period, 30% of respondents stated that Amazon always met their expectations regarding delivery speed. Only 15% of respondents stated the same about other digital retailers.
Always | 30 | 15 |
Often | 40 | 45 |
Sometimes | 18 | 28 |
Rarely | 3 | 6 |
Never | 9 | 7 |