The data shows the reasons for using click-and-collect services among online shoppers in the UK as of December 2016. According to the source, 49% of online shoppers reported that it had been more convenient than home delivery.
To avoid home delivery charges | 55 |
It was more convenient than home delivery | 49 |
I was more confident that I would receive my item(s) than if I had chosen home delivery | 22 |