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Reasons for using click-and-collect services among online shoppers in the United Kingdom 2016

What was your biggest reason for using Click & Collect services?

The data shows the reasons for using click-and-collect services among online shoppers in the UK as of December 2016. According to the source, 49% of online shoppers reported that it had been more convenient than home delivery.

To avoid home delivery charges 55
It was more convenient than home delivery 49
I was more confident that I would receive my item(s) than if I had chosen home delivery 22