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Reasons U.S. consumers did not shop on Thanksgiving weekend 2017

Reasons consumers in the United States did not make a purchase during Thanksgiving weekend in November 2017

The data describes the reasons consumers in the U.S. did not make a purchase during Thanksgiving weekend in November 2017. According to the results, 20.8% of respondents stated that their primary reason for not purchasing an item during the Thanksgiving weekend was due to the lack of free shipping offered by retailers.

No free shipping 20.8
No discounts or promotional offering 16.2
Item was out of stock 13.7
Negative reviews 12.1
Long checkout line (in a store) 9.1
Lengthy shipping time 8.4
Couldn't find enough information on it 7
Slow/unresponsive website or app 6.4
Had already spent more than intended on other purchases 6.2
Inconvenient return policy 6.2
Unhelpful sales person or customer service 5.7
No ability to buy online and pick up in-store 5.6
Cluttered/unorganized store 5.2
Couldn't pay with the payment method of choice 4.9
Other 1.6
Didn't back out of any purchases 42.6