The data describes investor-owned utilities which scored highest in the American Customer Satisfaction Index (ACSI) in 2018. The American Customer Satisfaction Index (ACSI) is a national economic indicator of customer evaluations of the quality of products and services using a scale of 0 to 100 and available to household consumers in the U.S. With an index score of 80, Atmos Energy was ranked second in 2017.
Average investor-owned utilities | 75 |
CenterPoint Energy | 82 |
Atmos Energy | 80 |
Southern Company | 79 |
Dominion Energy | 78 |
PPL | 78 |
Consolidated Edison | 78 |
NiSource | 78 |
Sempra Energy | 77 |
NextEra Energy | 76 |
Edison International | 76 |
Ameren | 76 |
Berkshire Hathaway | 76 |