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Credit card consumer complaints in the United States 2017

Complaints of credit card users in the United States in 2017

The data illustrates the most common credit card complaints filed with the Consumer Financial Protection Bureau (CFPB) in 2017. In that year, problems with purchases shown on billing statements accounted for 25% of all complaints submitted.

Problems with a purchase shown on your statement	25
Other features, terms, or problems	18
Fees or interest	13
Getting a credit card	9
Problems with making payments	8
Closing your account	8
Advertising and marketing, including promotional offers	6
Other	4
Problem with a credit report or credit score	4
Struggling to pay your bill	3
Trouble using your card	3

Credit card consumer complaints in the United States 2017

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